July 29th, 2011 | Specific | 0 Comments
‘tis nobler wants you to think of someone who has acknowledged expertise. Don’t select an ‘expert’ for there are ‘experts’ everywhere; expertise is somewhat thinner on the ground. For every person with expertise, there are many others who profess to be experts. Expertise doesn’t involve doing the extraordinary – it’s about doing the ordinary competently, confidently, convincingly and consistently. Those with expertise, that is, those who have made a sustained learning effort, can recognise expertise in others for it presents as another recognisable pattern. You may not be able to explain the pattern adequately – they are just good at what they do – but you do know it when you see it.
‘Competently, confidently, convincingly and consistently’ leaves out the concept of certainty. Those with expertise must be certain in what they’re doing; after all, they have done it many times before. Surely, then, a ‘certain’ expert (c.f. an uncertain novice) would be more persuasive in communicating the ways to behave. They know because they do so well; they do so well because they know.
However, the relationship between expertise, certainty and persuasion seems more surprising. When those perceived as lacking expertise appear more certain, they are seen as more persuasive. Conversely, when those perceived as having expertise appear less certain, they are seen as more persuasive. Apparently, and sadly, if you don’t really know what you’re talking about, speak with great conviction in order to persuade others; why do politicians spring to mind as an appropriate example? Alexander Pope suggested that ‘some people will never learn anything because they understand everything too soon’. An unshakeable belief in their own message can override the shaky foundation on which it is built.
The ‘uncertain expert’ received support from George Santayana who said that ‘the wisest mind has something yet to learn’. Can you imagine how these issues relate to your learning journey and its many features? Can you unravel and re-connect elements such as certainty, effort, (over)confidence, motivation, curiosity and perseverance?
Certainty should never be an outcome of experiential learning. Certainty can never be a pre-condition for continued (lifelong) learning. Nobody knows everything in a given area or specific skill, even though this is exactly what some may profess. Everybody does know something of potential value to your own learning journey – keep your ears, eyes and minds open along the way. Remember, however, others are describing what they do (or what they think they are doing) and description is not explanation. Explanations are constructed from your own efforts yet, as a product of your cumulative experience, your own explanations often remain hidden from you (and are thus even further away from others).
As you know, though, there is an exception to every rule. To end this post, watch this short video; it encapsulates great expertise, total certainty and compelling persuasiveness:
Is this post persuasive? ‘tis nobler is certainly not certain – if it is, that must mean ‘tis nobler is an [complete this sentence using a noun that begins with the letter ‘E’]. 🙂